Nyuma yo guhanahana amagambo ,, intambara yibitekerezo, intambara yibiciro, kwamamaza na nyuma yubucuruzi buciriritse bwubucuruzi, twinjiye murwego rwubucuruzi bwo murwego rwohejuru - - Intambara yibirango, hamwe nikirangantego cyibanze nagaciro kongerewe cyane bigaragarira muri serivisi, ikirango cya serivisi zabakiriya, kora imiterere-karemano, kumenyekana, guhinduka kimwe no kwiyemeza no kumenyekana mubucuruzi, reka ikirango cya serivise nibirango byumushinga, ikirango cyabakozi, ikirango cyikoranabuhanga, ikirango cyibicuruzwa rusange mubucuruzi bwibicuruzwa.Mu cyiciro gikurikira cyamarushanwa yubucuruzi, ubucuruzi bwacu buzaba bwiza cyane kubera ikirango cya serivisi.
Kugirango twamamare ku isoko ry'ibicuruzwa byacu, dukora politiki yacu nyuma yo kugurisha ku buryo bukurikira:
Tuzazenguruka "byihuse &. & Byishimo" - politiki ya serivisi ya gatatu yuburambe bwumuziki nugukora serivisi zacu, aho "byihuse" byerekana serivisi byihuse;"kwishima" byerekana iterambere ryihuse ryabakiriya;na "."byombi byerekana byose.
Mu isaha imwe nyuma yo kwakira umuhamagaro wabakiriya, tanga igisubizo cyumvikana kandi umenyeshe umukiriya cyangwa umukozi wa gahunda yo gutunganya.Abakozi nyuma yo kugurisha bagomba gukora imyiteguro yose mugihe cyamasaha abiri, nko kuguza amafaranga ahagije, kuvugana nabakiriya, gutegura ibikoresho, nibindi, hanyuma bakagera kurubuga rwabakiriya mugihe cyamasaha 24.
Nyuma yo kugurisha abakozi kumurongo, kwambara imyenda yisosiyete, mugikorwa cyose cyo kwishyiriraho kugirango bahore bagumana isura yabo yumwuga, imvugo nziza, ntabwo ari imbata cyangwa kurenza urugero.Tegura ibikoresho bizakoreshwa mbere yo kwishyiriraho, inzira yo gusudira igomba gutegurwa kugirango hirindwe umuriro, silinderi yagaragaye irapfunyitse, moteri igomba gukurwaho n'ubwishingizi bw'amashanyarazi.Nyuma yo kwishyiriraho, umuyoboro ugomba gusukurwa kugirango usukure ibintu bisigaye kurubuga nibicuruzwa byakoreshejwe.Iyo imashini yipimisha, ntabwo byemewe ko abakozi nyuma yo kugurisha bambara imyenda yakazi yamavuta bicaye kuntebe yubucukuzi, gukoresha impapuro cyangwa ibindi bintu kugirango bahuze mbere yimashini ikora.Nyuma yo kwishyiriraho, uzuza raporo yubushakashatsi witonze hanyuma usinyire umukiriya, hanyuma umenyeshe umukiriya wa terefone ya serivise yikigo, hanyuma usezere mu kinyabupfura.
Kubungabunga ibibanza, abakozi nyuma yo kugurisha bagomba gutwara kamera hamwe nigipimo cyumuvuduko.Vuga neza kandi ubuhanga mugihe cyo kubungabunga.Igipimo cyibikorwa, nta gikorwa cyubugome;nyuma yo kuyitaho, igomba kugenzura imashini yipimisha, igitutu cyo gukemura, kandi ntishobora kwemera kwishyurwa, niba yishyuye amafaranga, igomba kuzuza urupapuro rwabigenewe.
Igikorwa cyo gusura abakiriya nyuma yo kugurisha kigomba kuba gihamye, kurangiza imirimo yo gusubira ku gihe kandi gifite ireme, Umuntu agomba kwishyura gusura ibikorwa byo kubungabunga mu minsi itatu, kandi umuntu agomba gusura mu cyumweru kimwe yo kwishyiriraho, kandi wandike ibikubiyemo bijyanye muburyo burambuye.Mugihe cyo gusubirayo, umuntu ntashobora guterana amagambo nabakiriya, kandi akeneye serivisi yo kumwenyura.Muburyo bwo kuganira nabakiriya, umuntu agomba kuba umunyamwuga.Niba hari ibibazo bidashobora gukemurwa, umuntu agomba kumenyesha umuyobozi wa serivisi kugirango abikemure ako kanya nyuma yo gusubirayo.
Gukemura mugihe gikwiye ibibazo byatangajwe nabakiriya n'abakozi.Hatitawe ku buryo bw'icyifuzo icyo ari cyo cyose cyangwa gahunda yo kunoza umukiriya cyangwa intumwa ku kigo cyacu, umuntu wabimenyeshejwe agomba kumenyesha bidatinze umuyobozi wa serivisi kugirango atange cyangwa yishyure.
Ibicuruzwa bifite inenge byagarutsweho nabakiriya cyangwa abakozi hamwe nubwikorezi bigomba kuba bisobanutse nta burangare, kandi bigakurikiranwa mugihe cyo gutwara.Twihweje kutabangamira inyungu za sosiyete uko bishoboka kwose kubakiriya n'abakozi kugabanya ibibazo, dushobora gukora ibyo dukora.
Abakozi bose nyuma yo kugurisha bagomba kubahiriza ibi bikurikira: Serivise yumwenyura, witonze kandi wabigize umwuga, ukora cyane, ubwitange.
Igihe cyoherejwe: Gicurasi-19-2023